United Airlines Blocks AI Assistants From Booking Flights

United Airlines has decided to block personal AI agents from completing flight purchases on its platform. While these digital assistants can still display available flights to users, they are barred from finalizing transactions. Airline officials cite concerns over customer privacy, potential unintended purchases, and compliance with federal rules. Specifically, regulations require passengers to personally attest to safety requirements, such as confirming their bags do not contain explosives, which an automated agent cannot do.