Technology
Meta's Muse AI gains the ability to make phone calls for paid users
Meta has added a new phone-calling capability to its Muse AI assistant for paid subscribers, allowing it to schedule appointments and handle business calls.
Meta's AI agent, Muse, can now place phone calls to businesses on behalf of users who pay for a separate subscription. According to updates shared by Meta's Chief AI officer Alexandr Wang, the feature handles tasks such as scheduling appointments and making reservations. Users have reported the agent successfully navigating phone trees and waiting on hold for information. This addition puts Meta alongside other tech companies experimenting with AI-driven phone assistants, such as Google and Instinct. Muse has already attracted more than 10 million users, and Meta continues to roll out additional features, including a dedicated email address option for the AI agent.
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