Japanese Businesses Use Fax Machines Amid Microsoft 365 Outage

A major Microsoft 365 outage affecting applications such as Outlook, Teams, and Copilot has disrupted businesses globally, with roughly 78 percent of Japanese companies relying on Microsoft digital infrastructure. Without cloud services or email access, some workers in Japan have turned to traditional tools like fax machines and phones to continue sending updates and communicating. While some employees faced blank screens and error messages that delayed work or led to unexpected time off, Microsoft has reported encouraging recovery progress in Europe and improvements in America. The tech giant also confirmed that the global disruption, which has impacted sectors from health care to transport, was not caused by a cybersecurity breach.